COVID-19 Readiness

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YALLA YALLA BOUTIQUE HOTEL’S RISK MANAGEMENT PROGRAMME TO PREVENT THE SPREAD OF COVID–19 IN THE ESTABLISHMENT

The reported COVID-19 cases in Emalahleni are currently low, but we are implementing protocols to stop or slow the spread of COVID-19.

All staff employed at the establishment were in lockdown/self-isolation on the premises for the duration of Level 5 Lockdown.

All staff are monitored daily for COVID–19 symptoms and staff temperatures are taken at the start and end of each shift.

All staff currently working at the establishment completed the World Health Organization COVID-19 on-line training course.

All staff are provided with PPE and hand sanitizers.

All face shields and cloth face masks are washed / disinfected or replaced as per the World Health Organisation requirements.

OUR STRATEGY TO MANAGE COVID-19 RISK AT CHECK–IN

Bookings

Guests have the option to make on-line bookings on our website
In addition, guests have the option to complete their registration forms on our website

Check-In

Parking area

Reception area

Temperature testing of guests
Should a guest present with a low-grade fever (37.3 degrees C or more), a mild cough, headache or shortness of breath, the guest would be advised to self-isolate off the premises and call the NICD helpline (0800 029 999) where information is supplied related to COVID-19 testing. If self-isolation off the premises is difficult or impossible the guest would be isolated in our quarantine / self-isolation room on the premises
Stationary and reception working area are sanitized in the presence of guests when they sign the guest register form
Keys are sanitized in the presence of guests before handing keys to guests
The COVID-19 guest register as per the requirements of the Local Public Health Department and the Department of Health, is be updated on a daily basis

Should a guest or staff member present with a positive COVID-19 test result, all guests, the Local Public Health Department and the National Department of Tourism will be informed and the establishment will be shut down until the Department of Health gives permission to re-open the establishment

Rooms

Rooms are deep cleaned after every check-out
Sanitizer available in every room
No magazines in room
We have closed bins for hygienic disposing of any tissues and surgical face masks
Air purifier in every room which:

Traps and removes dust, pollen, microbes, chemicals and other pollutants from the air
Vaporizes essential oils for aroma-therapeutic benefits
Neutralizes airborne bacteria, viruses and fungi
Increases moisture and enhances oxygen levels in the air
Increases negative ions to eliminate static and lower stress levels

Eliminates bad smell from food, smoke, dander, household chemicals and other odours and leaves a refreshing aroma

Communal Areas

All surfaces (e.g. desks, tables and door handles) and objects (e.g. telephones, keyboards, keys to rooms and stationary) are wiped with disinfectant regularly to reduce contamination on surfaces touched by staff and guests
We promote regular and thorough hand-washing by staff, contractors and guests by placing sanitizing dispensers in prominent places around the establishment and we make sure these dispensers are regularly refilled
We display posters promoting hand-washing

We ensure staff, contractors and guests have access to places where they can wash their hands with soap and water

Dining

On-site chef
Kitchen area is sanitized after every food stock delivery
Kitchen staff wear face masks and regular washing of hands is part of their routine

No buffets – only plated meals – to limit contamination of food
Room service is recommended
Breakfast-on-the-go and lunch packs are promoted
Table placement and guest seating in dining area according to the World Health Organization recommendations
Doors at dining area stay open to limit contamination through the touching of door handles

RISK MANAGEMENT OF OTHER STAFF MEMBERS’ RETURN TO WORK

All staff returning to work will be screened for COVID-19 symptoms
Should any staff member present even a mild cough or low-grade fever (37.3 degrees C or more), headache or shortness of breath, the staff member will not be admitted to the premises

Staff presenting with any COVID-19 symptoms, will be instructed to self-isolate off the premises and call the NICD helpline (0800 029 999) where information about COVID-19 testing will be shared
No staff member presenting with COVID-19 symptoms will return to the premises prior to a negative COVID-19 test
Staff members taking medication, such as paracetamol/acetaminophen, ibuprofen or aspirin – which may mask symptoms of infection – will not return to work prior to presenting the establishment with a negative COVID-19 test
Staff returning to work are required to successfully complete the World Health Organization on-line training on COVID–19
Based on latest information about the spread of COVID-19 in the area, Yalla Yalla Boutique Hotel will assess the risks related to public transportation to work

At the moment, none of the staff make use of public transportation to and from the establishment
Should staff make use of public transport in future, PPE and alcohol-based hand sanitiser will be supplied to facilitate regular hand-washing to protect themselves
To protect themselves, staff who may be at higher risk of serious illness (e.g. older employees and those with medical conditions such as diabetes, heart and lung disease) will not be permitted to return to work, should COVID-19 be spreading in Emalahleni
Should a staff member present with COVID-19 symptoms and the COVID-19 virus is confirmed, all guests, a healthcare provider or the local public health department will be informed and the establishment will be shut down until the Department of Health gives permission to re-open the establishment